Truemark Media Group – Terms & Conditions
Effective Date: March 1, 2025
Last Updated: October 9, 2025
1. Introduction
Welcome to Truemark Media Group (“Truemark Media,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, digital products, and communications, including SMS/text messaging. By using our services or registering as a client, you agree to these Terms.
2. Services Provided
Truemark Media provides social media management, content creation, advertising, and digital marketing services to businesses and individuals. Service details, deliverables, and pricing are outlined in each client’s service agreement or proposal.
3. Client Communication
We communicate with clients through various channels, including email, phone, and text message. These communications may include, but are not limited to:
- Account setup and service updates
- Appointment reminders and scheduling confirmations
- Support responses or technical assistance
- Billing notices and payment reminders
- General service announcements or policy updates
By registering as a client, you consent to receive communications from us for business-related purposes.
4. SMS/Text Messaging Consent
By submitting your information through our Client Registration Form at https://truemarkmedia.com/client-registration/, or by completing the same form in person on an iPad provided in our office, you provide explicit consent to receive SMS/text communications from Truemark Media.
You understand that:
- Message and data rates may apply depending on your mobile carrier.
- Message frequency may vary based on account activity and service needs.
- You may opt out at any time by replying STOP to any message we send.
- Reply HELP for additional information or assistance.
- We do not sell, rent, or share your phone number or personal information with any third parties for marketing purposes.
5. Privacy
We respect your privacy. Information collected through our website, forms, and communications is used solely to deliver and improve our services. For full details, please review our Privacy Policy (link will be added when available).
6. Billing & Payments
Clients agree to pay all fees as outlined in their respective service agreements. Truemark Media may use third-party processors for invoicing and payment handling. Late or failed payments may result in service suspension until the account is brought current.
7. Cancellation & Termination
Either party may terminate services as outlined in the client’s service agreement. Upon termination, clients remain responsible for payment of any services rendered or materials produced prior to the termination date.
8. Intellectual Property
All materials, designs, and creative content produced by Truemark Media remain the property of Truemark Media until full payment is received. After payment, ownership rights transfer to the client as specified in the service agreement.
9. Limitation of Liability
Truemark Media will not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services, including but not limited to interruptions in communication, website downtime, or data transmission delays.
10. Modifications
We may update these Terms periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Terms.
11. Contact
For any questions regarding these Terms or your account, please contact us:
Truemark Media Group
admin@truemarkmedia.com
Call: (303) 835-9700